30-Day Paddle Fit Program

Pickleball paddle and ballFind the Right Paddle. Play for 30 Days.

Buy a new paddle from Tucker Pickleball and play with it. If it is not the right fit, you have 30 calendar days from delivery to exchange it for another eligible paddle or return it for Tucker Pickleball store credit. A paddle that has been played with is not eligible for a refund to the original payment method.

✅ Which Paddles Are Eligible

  • Any paddle sold as new by Tucker Pickleball on tuckerpickleball.com or at a Tucker Pickleball Demo Day.
  • Not eligible: paddles marked Clearance or Final Sale, customized paddles, paddles originally sold as used or open-box, and any paddle you received as an exchange or replacement. Paddles sold as used or open-box are Final Sale for change-of-mind returns and are covered only by their own 60-Day Limited Warranty for defects.

🔄 How It Works

  1. Play. Use your paddle for normal recreational play for up to 30 calendar days from the carrier's recorded delivery date, or from the day you take it home from a Demo Day. Normal ball marks are fine.
  2. Tell us. Email support@tuckerpickleball.com within those 30 days. Tell us what did not work; we will help you choose a better fit and authorize the return.
  3. Ship it back. Ship it within 7 calendar days after we authorize the return, to the address we give you. You pay return shipping. If we send you a return label, its actual cost is deducted from your store credit.
  4. Choose an exchange or store credit. Store credit equals the price you paid for the paddle, less only the actual cost of a return label we provided. If the replacement paddle costs more, you pay the difference. If it costs less, the difference becomes store credit. Store credit never expires.
  5. We process it. We process your exchange or store credit within 5 business days after we receive and inspect the paddle.

📦 Completely Unused Paddles

If you have not played with or otherwise used the paddle, contact us within 30 days of delivery. After we receive and inspect the paddle and verify that it is unused, you may choose an exchange, Tucker Pickleball store credit, or a refund to your original payment method. A paddle with ball marks or other signs of play is treated as a played-with paddle under this program.

1️⃣ One Claim per Paddle

The Fit Program applies once per paddle you purchase. A paddle you receive as an exchange or replacement is not covered by a new 30-day period.

🚚 Shipping Charges

  • Original and expedited shipping charges are not refunded or credited on a fit return.
  • Canadian customers pay return shipping, duties, and taxes on a fit return.

📋 What We Need Back and What Is Not Covered

  • The paddle must be returned with all components and accessories originally included with it, as well as its original packaging. Missing components or accessories may make the return ineligible or reduce the store credit by their reasonable replacement cost. If the original packaging was damaged during delivery or while opening the shipment, tell us when requesting return authorization.
  • Not covered: intentional damage, modification, excessive edge damage, water damage, missing components, or unreasonable wear or abuse.
  • We may limit or decline claims that show repeated or suspicious return activity, and we will tell you why.

🛡️ Arrival Problems and Manufacturer Warranties

If your paddle arrives defective, damaged, or is not what you ordered, you do not need this program. See our Refund Policy: we pay the return shipping and you may choose a replacement, Tucker Pickleball store credit, or a refund to your original payment method. Any manufacturer's warranty is separate, begins on the date of purchase, and is provided and administered solely by the manufacturer. To make a manufacturer-warranty claim, contact the manufacturer directly and follow its process. Tucker Pickleball does not submit, manage, evaluate, or otherwise handle manufacturer-warranty claims.

Policy Changes

We may change or end this program for future purchases. The terms in effect on the day you buy apply to your purchase.

Tucker Pickleball Co. LLC
4301 W Copans Rd
Coconut Creek, FL 33066
(888) 835-6240
support@tuckerpickleball.com